How To Recognize Right SunberHair Store: A Complete Guide for Smart Shoppers

https://www.sunberhair.com/blogs/news/how-to-recognize-a-fake-sunberhair-store-a-complete-guide-for-smart-shoppers
2025-04-11T03:00:26-0500

With the rise of online shopping and influencer-driven beauty trends, premium hair extension brands like SunberHair have gained massive popularity. Known for their high-quality human hair wigs, bundles, and weaves, SunberHair has earned a solid reputation in the beauty community. Unfortunately, this fame also makes them a prime target for scammers who set up fake stores to exploit unsuspecting customers.

If you’ve ever browsed for SunberHair products and felt unsure whether the website or social media page was authentic, you’re not alone. In this guide, we’ll break down how to recognize a fake SunberHair store, so you can shop confidently and protect your hard-earned money.

1. Check the Official Website URL

The official SunberHair website is https://www.sunberhair.com. Any site that looks similar but uses a different domain—like ".net", ".store", ".co", or adds extra words like "sunberhairshop.com" or "sunberwigsonline.com"—is likely a fake or unauthorized reseller.

✅Tip: Always double-check the spelling and structure of the URL. Scammers often make small changes, hoping buyers won’t notice.

2. Examine the Website Design and Functionality

A legitimate SunberHair brand website should be well-designed, functional, and user-friendly. Fake stores often look cheap, outdated, or inconsistent. Look for these red flags:

◆Poor image quality or blurry product photos.

◆Missing product details or vague descriptions.

◆Broken links, slow loading times, or pop-ups that seem spammy.

◆No SSL certificate (URL should start with https://).

✅ Tip: Hover over navigation links and see if they take you to real product pages. Many fake stores use dummy layouts without actual functionality.

3. Check Contact Information and Customer Support

Authentic stores offer clear contact information and real-time customer support. If you’re on a site with only an email form or a generic email like “contact@gmail.com,” proceed cautiously.

SunberHair’s official site provides:

◆A physical business address

◆A valid customer service email (usually under their domain)

◆Live chat or customer service hours

🚩 Red flag: No contact info or only social media messaging is a sign of a fake or fly-by-night store.

4. Watch for Payment Method Limitations

Official SunberHair accepts secure payment options like:

◆Credit/debit cards

◆PayPal

◆Klarna or Afterpay (buy now, pay later)

Fake sites may ask for:

Direct bank transfers

Cash App/Venmo

Gift cards

These are virtually impossible to dispute once the transaction is complete.

🚩 If a website pushes you to use only one suspicious payment method, that’s a major red flag.

5. Look for Verified Customer Reviews

A trustworthy store will have real customer reviews, often including photos and videos of the products. Sunberhair has collected hundreds of real customer reviews by selling wigs and buyers are welcome to comment based on their usage. However, fake stores copy these reviews or use bots to generate fake 5-star ratings. 

Here’s how to spot genuine reviews:

Mixed feedback, with both positive and constructive comments.

Specific mentions of hair quality, longevity, shipping, and customer service.

Verified purchase badges or third-party review systems like Sunber Hair reviews in Judge.me or Trustpilot.

✅ Tip: Search “[storename] + reviews” on Google or YouTube to see if real users have posted feedback.

6. Beware of Unrealistic Discounts or Promises

Scam sites use heavy discounts to lure buyers into sharing credit card information or making PayPal payments they can’t dispute easily.

7. Analyze the Social Media Presence

SunberHair maintains a strong, verified presence on platforms like:

Instagram: https://www.instagram.com/sunberhair

YouTube: https://www.youtube.com/@sunberhair. With tutorials, customer hauls, and honest reviews

Facebook: https://www.facebook.com/sunberhair/.With frequent posts, live videos, and customer engagement

Tiktok: https://www.tiktok.com/@sunberhairwigs

Fake stores may create look-alike pages using the same photos but with slightly altered usernames like “@sunberhair_officiall” or “@sunber_hair_2024.”

✅ Tip: Always look for blue verification checks or compare follower counts and engagement levels. Fake accounts usually have few posts, fake comments, or robotic responses.

8. Check Domain Age and Business Registration

Want to be extra cautious? Use a tool like Whois Lookup (whois.domaintools.com) to see when the domain was registered. Most fake websites are less than a year old.

You can also search the business name in databases like the Better Business Bureau (BBB) or Trustpilot to see if the store has a valid history and customer ratings.

9. Email and Order Confirmation Scams

Even if the store looks real, be alert after placing an order. A legit store will send:

◆An order confirmation email

◆A shipping notification with a tracking number

◆A customer service line for delivery updates

Scam stores might:

Take your money and send nothing

Provide fake tracking numbers

Disappear or stop responding entirely

Final Thoughts

Scammers are getting smarter, but so are online shoppers. If you’re planning to invest in high-quality hair like SunberHair, taking the time to verify the authenticity of the store is crucial. Look for signs of professionalism, secure payment methods, customer engagement, and trustworthy feedback.

When in doubt, buy directly from SunberHair’s official website at www.sunberhair.com or their verified social channels. Don’t let fake stores ruin your hair goals—or your wallet.